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How to pay for your order

We accept five secure payment methods. Pick the one that suits you best, send your payment after placing the order, and we'll ship as soon as it's confirmed. Bitcoin is even faster — it's confirmed automatically.

Accepted payment methods

Pick a method at checkout. Payment details are sent to you right after the order is placed.

Zelle

Instant US bank-to-bank transfer using our email or phone number. Available in most major US banking apps.

US customers · Instant bank transfer

Venmo

Send the order total straight from the Venmo app to our verified business username.

US customers · Mobile-first

Western Union

Send funds online, in the WU app, or in person at any agent location. Works from almost any country.

Worldwide · Cash or online

MoneyGram

Same idea as Western Union, with another large global network of agents and online options.

Worldwide · Cash or online

Bitcoin

Pay with BTC directly at checkout. A 60-minute payment window opens with the exact amount and our wallet address — once confirmed on-chain, your order is approved automatically.

See the Bitcoin flow

Standard flow — Zelle, Venmo, Western Union, MoneyGram

These four methods follow the same simple flow. Nothing is charged upfront — you'll see the receiver details right after the order is placed.

  1. 1

    Place your order

    Add items to your cart, then on the checkout page choose your payment method (Zelle, Venmo, Western Union or MoneyGram). The order is created with the status Awaiting payment.

  2. 2

    Get our payment details

    Right after checkout, the order confirmation page shows our receiver information for the method you picked. The same details are saved to your account — you can re-open them any time from My account → My orders by clicking your order.

  3. 3

    Send the exact amount

    Pay the full order total in a single transfer using your chosen method. Whenever the method has a memo / reference field (Zelle, Venmo), please add your order number (for example SHP-12345) so we can match it instantly.

  4. 4

    Submit a Payment Report from your order

    Open the same order from My account → My orders and click Payment Report. Fill in the form (sender name, transfer date and reference) and attach a screenshot or PDF of the confirmation. As soon as we verify it, your order ships — usually within one business day.

    Please don't email us or open a ticket for receipts — the Payment Report form is the only way we accept payment notifications.

Why a Payment Report? Zelle, Venmo, Western Union and MoneyGram don't notify us automatically. The Payment Report form attaches your receipt directly to the order, so our team can match it instantly — much faster than support tickets or email. Send the full order total in a single transfer; split payments are very hard to reconcile.

Bitcoin — instant, 60-minute window

Bitcoin is the only method that's confirmed automatically. No ticket, no receipt — once the blockchain confirms, you're done.

  1. 1

    Choose Bitcoin at checkout

    Select Bitcoin as your payment method on the checkout page. We lock in the BTC amount at the current rate so price swings don't affect either side.

  2. 2

    A payment window opens

    A popup shows the exact BTC amount, our wallet address, a QR code, and a 60-minute countdown. The same details are saved to your order in case you close the popup — reopen them from My orders.

  3. 3

    Send BTC within 60 minutes

    Pay the exact amount from any wallet. Use the QR code on mobile or copy the address — whichever is easier. Make sure the network fee leaves the full amount intact for us.

  4. 4

    Order is confirmed automatically

    Once the transaction reaches the required on-chain confirmations, your order status flips to Paid and we ship without any extra step from you. You'll get an email the moment that happens.

Missed the 60-minute window? No worries — the order goes back to Awaiting payment and we don't take anything until you retry. Just open the order from My orders and click Retry payment to get a fresh address with a brand-new 60-minute window.

Everything happens on your order page

For Zelle, Venmo, Western Union and MoneyGram, the receiver information appears on the order confirmation page right after checkout, and any time later inside My account → My orders → Order detail. After paying, submit a Payment Report from the same page — that's how we receive your receipt. Bitcoin orders confirm themselves on-chain, so no report is needed.

Go to my orders

Frequently asked questions

Quick answers about Zelle, Venmo, Western Union, MoneyGram and Bitcoin.

Right on the order confirmation page that opens after checkout, and any time later from My account → My orders by clicking the order. For Bitcoin, the same details show up in the checkout popup and on the order page.

Bitcoin is confirmed automatically as soon as the blockchain has the required confirmations — usually within minutes. Zelle and Venmo are confirmed within a few business hours after you submit your Payment Report. Western Union and MoneyGram can take a few extra hours depending on the agent and the country.

The order goes back to Awaiting payment and nothing is taken until you retry. Open the order from My orders and click Retry payment — you'll get a fresh BTC address with a new 60-minute timer right away.

Yes, as long as the order hasn't been paid yet. Open a ticket with your order number and the method you'd like to switch to (for example from Western Union to Bitcoin) and we'll update the order before shipping.

Please send the full order total in a single payment. Split payments across multiple methods or accounts are very hard to match and will slow down your order. If you've already split the payment, submit a Payment Report from your order page and attach all the receipts — we'll reconcile them manually.

Need help with payment?

Open a ticket and we'll walk you through the next step.

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