Zelle
Instant US bank-to-bank transfer using our email or phone number. Available in most major US banking apps.
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We accept five secure payment methods. Pick the one that suits you best, send your payment after placing the order, and we'll ship as soon as it's confirmed. Bitcoin is even faster — it's confirmed automatically.
Pick a method at checkout. Payment details are sent to you right after the order is placed.
Instant US bank-to-bank transfer using our email or phone number. Available in most major US banking apps.
Send the order total straight from the Venmo app to our verified business username.
Send funds online, in the WU app, or in person at any agent location. Works from almost any country.
Same idea as Western Union, with another large global network of agents and online options.
Pay with BTC directly at checkout. A 60-minute payment window opens with the exact amount and our wallet address — once confirmed on-chain, your order is approved automatically.
See the Bitcoin flowThese four methods follow the same simple flow. Nothing is charged upfront — you'll see the receiver details right after the order is placed.
Add items to your cart, then on the checkout page choose your payment method (Zelle, Venmo, Western Union or MoneyGram). The order is created with the status Awaiting payment.
Right after checkout, the order confirmation page shows our receiver information for the method you picked. The same details are saved to your account — you can re-open them any time from My account → My orders by clicking your order.
Pay the full order total in a single transfer using your chosen method. Whenever the method has a memo / reference field (Zelle, Venmo), please add your order number (for example SHP-12345) so we can match it instantly.
Open the same order from My account → My orders and click Payment Report. Fill in the form (sender name, transfer date and reference) and attach a screenshot or PDF of the confirmation. As soon as we verify it, your order ships — usually within one business day.
Please don't email us or open a ticket for receipts — the Payment Report form is the only way we accept payment notifications.
Bitcoin is the only method that's confirmed automatically. No ticket, no receipt — once the blockchain confirms, you're done.
Select Bitcoin as your payment method on the checkout page. We lock in the BTC amount at the current rate so price swings don't affect either side.
A popup shows the exact BTC amount, our wallet address, a QR code, and a 60-minute countdown. The same details are saved to your order in case you close the popup — reopen them from My orders.
Pay the exact amount from any wallet. Use the QR code on mobile or copy the address — whichever is easier. Make sure the network fee leaves the full amount intact for us.
Once the transaction reaches the required on-chain confirmations, your order status flips to Paid and we ship without any extra step from you. You'll get an email the moment that happens.
For Zelle, Venmo, Western Union and MoneyGram, the receiver information appears on the order confirmation page right after checkout, and any time later inside My account → My orders → Order detail. After paying, submit a Payment Report from the same page — that's how we receive your receipt. Bitcoin orders confirm themselves on-chain, so no report is needed.
Go to my ordersQuick answers about Zelle, Venmo, Western Union, MoneyGram and Bitcoin.
Right on the order confirmation page that opens after checkout, and any time later from My account → My orders by clicking the order. For Bitcoin, the same details show up in the checkout popup and on the order page.
Bitcoin is confirmed automatically as soon as the blockchain has the required confirmations — usually within minutes. Zelle and Venmo are confirmed within a few business hours after you submit your Payment Report. Western Union and MoneyGram can take a few extra hours depending on the agent and the country.
The order goes back to Awaiting payment and nothing is taken until you retry. Open the order from My orders and click Retry payment — you'll get a fresh BTC address with a new 60-minute timer right away.
Yes, as long as the order hasn't been paid yet. Open a ticket with your order number and the method you'd like to switch to (for example from Western Union to Bitcoin) and we'll update the order before shipping.
Please send the full order total in a single payment. Split payments across multiple methods or accounts are very hard to match and will slow down your order. If you've already split the payment, submit a Payment Report from your order page and attach all the receipts — we'll reconcile them manually.
Open a ticket and we'll walk you through the next step.
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